Warranty Parts Return Quality Auditor

Job Summary:

Verifies field service part returns meet return requirements & authorizations; following up with service & accounting departments on discrepancies where required.  Initiates, assists & reports quality evaluation & testing of field return service parts working closely with quality technician.  As needed assists special review on part failures & problem trends.  Assigns final disposition of parts to include supplier return, return to shippable stock or scrap.  Maintains traceability of service part assets processed through & assigned to Warranty Parts Return Area.  

Cross trains & works to provide back-up assistance for Receiving Inspection & Factory Process Quality Auditor where needed.

Assist OEM audit & product reworks where requested.        

Essential Functions:

• Verifies return parts for proper entry into Service Part Return System.
• Notifies service & accounting of customer return part discrepancies.
• Notifies addressee of special attention review return parts.
• Schedules part return quality evaluation & testing priority.
• Tests return electrical & mechanical parts on fixtures provided.
• Dispositions return parts for outsourced testing or evaluation where needed.
• Records results of parts quality evaluations into the Service Part Return System.
• Identifies, cleans, and preps vendor return parts.
• Assist special investigation of service part concerns as requested by Quality Team.
• Maintains traceability & inventory of service part assets assigned.
• Assists Receiving Inspection & Factory Process Quality Audit areas as requested.
• Maybe requested to assist product reworks on overtime & possible Saturdays.

Qualifications:

• Good organization & computer skills.
• Strong work pace & ability to stay on task.
• Working knowledge or experience in quality or inspection desired.
• Electrical or mechanical part testing experience desired.
• Experience with measurement tools and mechanical drawings a plus.

Education:

• High school diploma or equivalent minimum.
• Additional education may be beneficial.
• Position applicable technical or quality training helpful

Working conditions

• Lifting required 50 lbs. or less
• Factory conditions with consistent material handling
• 30% desk work & 70% hands on

Current Openings for Warranty Parts Return Quality Auditor Jobs at True Fitness Technology